HelpDocs

Do you offer free samples?

Yes, we do offer free samples. You can request samples online by typing “sample request” in the search bar or by clicking on the Sample Request link on our contact page. You can also call customer se…

How do I submit a sales tax exemption, and what happens afterward?

Online : To set up reseller tax exemptions, create an online account , or login to your existing account. From the My Account page, click on the Tax Certificates tab and follow the on-screen instruct…

What is ALOX?

ALOX (Aluminium Oxide) coating is a clear barrier coating and when applied to flexible plastic film can achieve high oxygen and moisture barrier properties. ALOX is compostable and when used with a P…

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Customer Service Questions

If you have a question about ordering, shipping, or any other general customer service issue, you will find your answer here.

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Industry Specific Questions

Have a question about using packaging in a specific industry such as art & photo, stationery, or food? Find answers here.

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Custom Product Help

Look here for questions related to custom packaging such as minimums, printing requirements, and how to submit artwork.

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Sustainability and Eco-friendly Products

We know that to many of you having a product that is eco-friendly and sustainable to our enviornment is important. It is important to us too! Which is why we are continually offering more and more sustainable products. Take a look at our most common "eco" questions.

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Business Customers

Have a sales tax exemption we need to know about? Wondering about special pricing, or looking to become a reseller? Find answers here.

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