HelpDocs

Do you offer free samples?

Yes, we do offer free samples. You can request samples online by typing “sample request” in the search bar or by clicking on the Sample Request link on our contact page. You can also call customer se…

What is your return and refund policy?

We are here to make sure that you are delighted. If you are not, give us the chance to make it right. ClearBags will accept returns on stock items for up to 60 days from ship date. There are some exc…

How do I submit a sales tax exemption, and what happens afterward?

Online : To set up reseller tax exemptions, create an online account , or login to your existing account. From the My Account page, click on the Tax Certificates tab and follow the on-screen instruct…

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Customer Service Questions

If you have a question about ordering, shipping, or any other general customer service issue, you will find your answer here.

57 articles by 1 ClearBags

Industry Specific Questions

Have a question about using packaging in a specific industry such as art & photo, stationery, or food? Find answers here.

72 articles by 1 ClearBags

Custom Product Help

Look here for questions related to custom packaging such as minimums, printing requirements, and how to submit artwork.

50 articles by 1 ClearBags

Sustainability and Eco-friendly Products

We know that to many of you having a product that is eco-friendly and sustainable to our enviornment is important. It is important to us too! Which is why we are continually offering more and more sustainable products. Take a look at our most common "eco" questions.

12 articles by 1 ClearBags

Business Customers

Have a sales tax exemption we need to know about? Wondering about special pricing, or looking to become a reseller? Find answers here.

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