HelpDocs

Where do you ship from?

We ship from our Nevada or Tennessee warehouses, depending on where you’re located. We ship from the location closest to your ship-to address unless a product is unavailable in the closest location.…

Do you sell printed backers or insert cards to go into my fishing product packaging?

We can provide a printed cardstock backer to go into a bag or box. This would be done via a custom order. Please speak with a packaging expert to see what the best options are for your product.

How do I return a product that was sent incorrectly or damaged?

If something does not meet your expectations, we want to make it right. If you've received wrong, damaged, or missing items, we'll take care of it 100%. All returns should follow the process below: C…

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Customer Service Questions

If you have a question about ordering, shipping, or any other general customer service issue, you will find your answer here.

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Industry Specific Questions

Have a question about using packaging in a specific industry such as art & photo, stationery, or food? Find answers here.

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Custom Product Help

Look here for questions related to custom packaging such as minimums, printing requirements, and how to submit artwork.

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Sustainability and Eco-friendly Products

We know that to many of you having a product that is eco-friendly and sustainable to our enviornment is important. It is important to us too! Which is why we are continually offering more and more sustainable products. Take a look at our most common "eco" questions.

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Business Customers

Have a sales tax exemption we need to know about? Wondering about special pricing, or looking to become a reseller? Find answers here.

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