I have a resale certificate for tax exemption, so why are my taxes still showing online?

If you are checking out as a guest, it’s always going to show your tax on the order online. Tax exemptions based on reseller certificates are always applied to a specific account and you must be logged in to see them.

To set up reseller tax exemptions, first set up an online account and enter your resale certificate information. After you create your account with us, please call our customer service department to confirm your tax exempt status and to give us a copy of your resale certificate. If we do not receive a digital or physical copy of your resale certificate, your tax-exempt status will revert to taxable.

Once set up via our customer support team, you can simply log in to our website or call us directly to place all your future orders. 

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